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Host Bus Adapters (HBAs)

Emulex
Product: All EMC branded “-E” Emulex HBAs, Warranty: 3 Year, advance exchange hardware replacement.

QLogic
Product: All EMC branded “-E” QLogic HBAs,
Warranty: 3 Year, advance exchange hardware replacement.

Brocade
Product: All EMC branded “-E” Brocade HBAs,
Warranty: 3 Year, advance exchange hardware replacement.

To request an RMA for a defective HBA, please complete the
Info X Defective RMA Form

If additional assistance is required contact the Info X RMA department
rma@info-x.com
or call 800-463-9998 option 3 or 973-386-1411


Storage Routers

QLogic
Product: ISR6142-E-SP
Warranty: 2 Year, 5x8, return to depot.

For support on the above products: QLogic Support Central


Fibre Channel Switches

QLogic
Product: SB1404-3YRX-E
Warranty: 3 Year, next day advance exchange hardware replacement.

For support on the above products: QLogic Support Central

Brocade
Product: BR-205E, BR-207E and BR-7500
Warranty: 1, 2, or 3 year options available at point of sale, all with next day advance exchange hardware replacement. High Availability [HA] support is also now available on the BR-7500 through Select.

For support on the above products from Brocade:
Call 888-283-4273
To request an RMA: Brocade RMA


General Technical Support

For general Technical Support, Info X’s technical support team is available 24x7x365.  There are 3 ways to contact:

  1. support@info-x.com
  2. Info X Defective RMA Form
  3. 1-973-386-1411 option 3

To access EMC Powerlink click here: http://powerlink.emc.com

EMC Qualified Driver Locations: